For a better service for you, TELOPRO BIOSCIENCES GMBH has developed this SECURITY & PRIVACY POLICY to explain how we may collect, retain, process, share and transfer your information so that you will be fully aware of how and why we are using your personal information.


It is important for you to read this Privacy Policy carefully. We will consider that you agree with our policies and practices by default once you use our site or our services to provide your information.

This privacy policy discloses the privacy practices and applies solely to information collected by this website pertaining to the following:

Information Collection

When you visit this site, we will require you to provide your personally necessary identifiable information such as name, e-mail address, telephone numbers and physical address including street, city, postal number and country to offer and fulfill the services you request, eg. establish membership, arrange orders or arrange telomere length test etc.

When you visit this site, use our services and products, we are allowed to collect the telomere length test report from you.

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via this site or other direct contact from you. We will not sell or rent this information to anyone.

Information Use

We will use your information to respond to you, regarding the reason you contacted us.

Unless you ask us not to, we may contact you via mails/messages/posts in the future to tell you about promotional, new products or services, or changes to this privacy policy.

We may use all of the information that we collect to understand and analyze the usage trends and preferences of our users, to improve the way the site works and looks, and to create new features and functionality.

We may retain the data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law, on the base of compliance of the related legislation and regulation.

We may present your test result records in our data system, without disclosing of your personal information such as name, telephone number, email address, physical address.

Information Sharing

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, for the third party to provide the telomere length test report to you, etc.

You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Information Protect

We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your personal data against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. While we are dedicated to securing our systems and services, you are responsible for securing and maintaining the privacy of your password(s) and profile registration information and verifying that the Personal Data we maintain about you is accurate and current.


We DO NOT collect or store your credit card information on this website, that is entirely handled securely though PayPal services.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a top class secure environment.

We may revise this SECURITY & PRIVACY POLICY from time to time to reflect changes to our business, the Sites or Services, or applicable laws. The revised SECURITY & PRIVACY POLICY will be effective as of the published effective date.